Annual NEACCE Conference
NEACCE Conference Topics & Speakers
Monday, November 13
X, Y and Boomers, Oh My! Working with Different Generations
by Andi Campbell, VP Human Resources LAZ Parking
As a result of the aging population of Baby Boomers, workplace demographics are shifting significantly. Experienced leaders are faced with the need to develop young talent, and despite best efforts, communication can often be challenging. Interactions between Boomers, Xers and Ys can be tricky, but armed with the right information, it doesn’t have to be. The effort spent learning to engage effectively across generations can have a dramatic result on client and employee relationships, leading to better performance and improved overall business (and personal) success. By the end of this discussion, participants will be able to list the differences between the various generations in the workplace, as well best practices for effectively communicating to achieve improved results. View Presentation
Andi Campbell is a workplace behavior expert with an emphasis in strategic talent management. As the VP of HR for LAZ Parking, she leads people and culture initiatives for LAZ’s 10,000+ employees across 28 states. Prior to joining LAZ, Andi was the VP of Learning & Development for LPL Financial. She was listed as one of the "Top 40 Young Trainers" by Training Magazine in 2012 and a “Game Changer” by Workforce Magazine in 2014. She has received acclaim in CLO, ELearning and Parking Magazines for her work with people strategies. With a Master's degree in Industrial and Organizational Psychology, Andi has served as a board and committee member for a variety of organizations, including the Association for Talent Development. She often speaks at events, conferences and organizations about her cutting-edge work with people and culture initiatives at various companies, including LAZ Parking. Andi has completed a 200-hour yoga teacher training program, has a black belt in Tang Soo Do and is best known for creating scalable people strategies that drive measurable results – oh, and for giving hugs, not handshakes!
Keynote Speaker: The Importance of Trade Between the US and Canada
Consul General David Alward
Consul General David Alward will discuss the importance of trade between the US and Canada. With over $30 billion of trade between New England and Canada in 2016 and over 430,000 jobs in New England being dependent on trade with Canada, the trade relationship with Canada is of the utmost importance to New England companies and the regional economy. Canada’s Consul General to New England David Alward will be speaking on this relationship in order to help Chamber executives and their member companies to learn how to successfully partner with Canadian firms and why state, regional and federal trade policies should continue ensure the smooth flow of goods and business people in an effort to strengthen both of our economies.
David Nathan Alward was appointed as Canada’s Consul General to New England in May of 2015, and serves as Canada’s representative in Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. He was born in Beverly, Massachusetts and is the son of Rev. Ford and Jean Alward. He graduated from Nackawic Senior High School in New Brunswick and completed his Bachelor of Arts degree in Psychology at Bryan College in Dayton, Tennessee.
Mr. Alward was employed with the Canadian federal government from 1982 until 1996. From 1996 to 1999, he was self-employed as a human resource development and community development consultant. He was first elected to the Legislative Assembly of New Brunswick in 1999, was sworn in as Minister of Agriculture, Fisheries and Aquaculture in 2003, and took the oath of office to become the 32nd Premier of New Brunswick in 2010.
As an active member of his community, Mr. Alward volunteered as an emergency medical technician and laboratory instructor with St. John Ambulance and as a firefighter with the Meductic Fire Department. He has also served as a volunteer in recreational activities and student tutoring, and was a member of the Woodstock Rotary Club in New Brunswick. Mr. Alward and his wife Rhonda have two adult sons, Jonathan and Benjamin. He and his family still maintain a small family farm in Riceville, New Brunswick, where they raise purebred Hereford cattle.
Monday 1:00 PM
Leadership Performance and Emotional Resilience
Often referred to as the World's Most Celebrated Totally Blind Athlete, Craig MacFarlane has led an incredible life. His list of athletic accomplishments is lengthy, if not impressive. He has won more than 100 gold medals, the majority against sighted competition. He has won multiple national championships in two countries. He has represented two countries internationally, and won on the world stage too. He has set records, and then exceeded them. He has even performed as a professional athlete, being the only totally blind person to ever achieve such success.
More amazing, this extraordinary athletic success is little more than the backdrop to an even more astonishing story. This modest yet motivated man, in a classic example of Triumph over Tragedy, has built a remarkable family life and impressive business career, on what most consider an enviable scale. He took the lessons he learned from his experience and applied them in the most dramatic ways. The result has been an impressive 30 year, post athletic career, as an internationally renowned Keynote Inspirational Speaker and business advocate.
Treating his total loss of eyesight as nothing more than a minor inconvenience, Craig has demonstrated what can be achieved through persistence and perseverance, with focus, desire and discipline. He will entertain you, he will engage you and he will challenge you. He will give you the tools you need to overcome any obstacles you perceive to be in your way. Most of all, he will inspire you to raise the bar in your own life to make success reality, on your own terms.
60 Ideas in 60 minutes: Get new ideas! Have fun! Win prizes!
Facilitated by Susan Rapini of the Greater New Haven Chamber of Commerce
Join us for this fast paced, fun, interactive session to hear 60 great ideas in 60 minutes. Share great ideas you have implemented at your Chamber! Hear how to create a positive impact by generating revenue, engaging members, providing great exposure and more! All attendees will receive the list of ideas. Participants will have 60 seconds to share their ideas in front of our panel of judges for a chance to win prizes!
Susan Rapini is Executive Vice President of the Greater New Haven Chamber of Commerce. The Greater New Haven Chamber has served the community for more than two centuries. The Chamber represents businesses and organizations in 15 cities and towns in south central Connecticut and is one of the area’s strong advocates for economic growth, bringing together businesses of all sizes to cooperate toward the goal of a higher quality of life for the region.
In her role as Executive Vice President, Susan manages the day to day activities of the Chamber, The Foundation of the Chamber, and The Quinnipiac Chamber, an affiliate of the GNHCC as they relate to membership services and administration, including events, affinity programs, and insurance programs; as well as manage all marketing and communications efforts for the Chamber. Additionally, she oversees business development, economic development and governmental affairs activities and the Chamber’s special programs Greater New Haven Leadership Center and the New Haven Science Fair. Since joining the chamber in 2004, Susan has served in a few different capacities including Director of Business Development and Events and as Insurance Program Coordinator.
The Importance of Moving Forward
Paul Assaiante, the winningest coach in college sports history
Coach explains that, “to succeed as a group, the individuals truly need to buy into the concept that they are a member of a family where all the family members must have each other’s backs. You must give all, and never give into the moment, because your teammates are driving through for you.” Through storytelling and a note of humor, Coach Assaiante inspires winning teams and audiences.
Coach Paul Assaiante knows how to motivate teams for success. As the current coach of the Men’s Squash team at Trinity College and the former Men’s Tennis team coach, Paul has motivated top athletes from around the world. He is known for his unique achievement as the “winningest coach in college sports history”, winner of 16 NCAA Championships titles, and 22-year dedication as squash coach. Paul’s core belief is the need to embrace fear in order to remove obstacles blocking success. He shares his experience and lessons on building teams of champions in his book, Run to the Roar: Coaching to Overcome Fear. Paul brings together the best players from around the world and demonstrates how teammates from diverse cultures, religions, and ethnicities can unite as a winning team year after year. He uses his experiences to help leaders in any field embrace collaboration, cultural diversity, and leadership models that encourage employees to give everything they have- every day, and build winning teams.
Tuesday, November 14
Economic Challenges Facing New England States
Panel discussion facilitated by Jim Roche
Leaders of state chambers and business associations will provide their perspective on issues of mutual concern to chamber members throughout New England. These issues include workforce availability and skill, demographic headwinds, and the high cost of electrical energy.
- Jim Roche of the New Hampshire Business and Industry Association
- Joe Brennan President and chief executive officer of CBIA, the state’s leading business organization.
- Tom Torti of the Lake Champlain Regional Chamber of Commerce
Joe Brennan is president and chief executive officer of CBIA, the state’s leading business organization. The association works to promote a healthy business climate, supporting economic growth and job creation in Connecticut. Brennan also is president of CBIA’s Education & Workforce Partnership, which supports STEM education in public schools and training programs that enhance the skill sets of employees at member companies.
Brennan has served on numerous legislative and administrative task forces on state and local taxes, economic policy, manufacturing competitiveness, workforce readiness and other issues. He also serves on several boards, including those of CONNSTEP and the Governor’s Prevention Partnership.
Prior to joining CBIA as a staff attorney in 1988, Brennan was in a private law practice in Manchester. He received his Juris Doctor from the New England School of Law in Boston, MA, and a bachelor’s degree in political science from the College of the Holy Cross in Worcester, MA. He has overseen CBIA’s public policy operations since 2006 and most recently served as executive vice president of CBIA, prior to assuming his current role in December of 2014.
Tom Torti is the President and CEO of the Lake Champlain Regional Chamber of Commerce, Vermont’s largest business association. Mr. Torti has been with the Chamber since 2006. Prior to his appointment, he spent 16 years serving in senior cabinet positions, for both political parties, in state government. Tom began his career in human services where he achieved national recognition for the use of empirically validated risk analysis to predict behavioral trends.
Tom has been active in his community and the region serving over the years as a member of the Essex Select Board and Planning Commission; the Chittenden County Transportation Authority; the Maple Leaf Farms Board of Directors, Burlington College Board of Trustees, the ACCE Board of Directors and coaching youth sports
He currently serves on the Boards of: The Committee on Temporary Shelter; BTV Ignite; Vermont Council on World Affairs; the Vermont Association of Chamber of Commerce Executives ( VACCE); and as an Appointee to the state Downtown Development Board. He received his Bachelor’s Degree from St. Michael’s College and his Master’s Degree from the University of Vermont.
Jim Roche is from the New Hampshire Business and Industry Association
Innovative and Fun Fundraising Idea
Jenny Hawran, Executive Director of Windsor Community Television
Jenny’s road to WIN-TV began at WTNH Channel 8 in New Haven where she wrote, produced and directed local commercials and promotional programming. She continued on to WDRC AM/FM Radio working as Commercial Continuity Director before opening her own web design business in 2001. Jenny is graduate of Southern Connecticut State University with a degree in Journalism, as well as Manchester Community College where she studied web design. Jenny is a hometown Windsor girl, who married a hometown Windsor guy, Fred, who together have raised hometown Windsor daughters, Sara, Katie and Michelle. Email: Jenny (dot) h (at) win-tv.org
The annual NEACCE Conference is held in partnership with the state associations and local Chambers of Commerce in Maine, New Hampshire, Vermont, Massachusetts, Connecticut and Rhode Island in the fall of each year.